Last Updated: October 6, 2025
At redmondpainters.com, also referred to as "redmondpainters.com", "we," or "us," we value your privacy.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By accessing redmondpainters.com and any site that links to this policy, you agree to these terms.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they link to this policy
This policy does not cover information gathered offline or on websites we do not control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on site, referring and exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure website performance
- Tailor content
- Support advertising
Most browsers allow you to block or remove cookies. Some site features may not function without them.
Third parties may also place cookies, which we do not control.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP address, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that match your request
- Send communications about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that support the operation of our Website and business, including analytics, security, payments, support, and marketing.
They may use personal information only to carry out services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information to comply with the law, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow privacy policies of their own.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails. This does not stop messages from providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You can ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Purpose of the processing
- Legal obligations
- Whether the same goals can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you are a California resident, you have the following rights, subject to exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared information with
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that are unverified or excessive may be declined.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Continued use of the Website means you accept the updated terms.
How to Contact Us
Redmond Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
